As a business, you want to reach as many customers as possible, but calling customers and partners can be a full-time job. iMA Contact is happy to help you with this. We proactively approach your (potential) customers and ensure that your product and/or service is successfully conveyed (with optimal conversion). This can include telesales of products, reacquiring former subscribers and advising on new subscriptions. You can also turn to us for appointment scheduling.
With B2C (Business to Consumer) Telemarketing, you ensure telesales of your product and/or service. A friendly telephone voice is essential in this. Our agents focus mainly on the customer experience and actively think about possible improvements in customer experiences.
With B2B (Business to Business) Telemarketing, you successfully communicate your product and/or service to other businesses. Our agents are friendly and professional and are happy to have valuable conversations with your target audience.
Scheduling high-quality appointments can be a time-consuming task, but it is very important for the continuity and flow of new customers to your business. Therefore, it is wise to outsource this to an external party. iMA Contact ensures efficient agenda scheduling for your field or account managers, where the quality of the appointments is central.